Frequently Asked Questions

Everything you need to know about your Olavita glow.

Are Olavita products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.

What is your return policy?

We offer a 30-day happiness guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of delivery.

Are your products vegan and cruelty-free?

Absolutely. Olavita Skincare is proud to be 100% vegan and PETA-certified cruelty-free. We never test on animals or use animal-derived ingredients.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries soon.

How should I store my skincare products?

To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.